Troubleshooting : Can't connect or pair

Short answer

The article offers troubleshooting guidance for Minor IV earbuds when they cannot connect or pair with a Bluetooth device, highlighting possible causes and fixes.

ProblemCauseAction
Cannot connect or pair with a Bluetooth deviceBluetooth is not enabled on your device (smartphone, tablet, computer).Activate Bluetooth on your playback device.
Cannot connect or pair with a Bluetooth deviceThe earbuds are not in pairing mode.Make sure that the earbuds are in the case with the case lid open when start paring, see Pairing a new device.

Search Support

Contact Us

Talk to us via contact form or Live Chat.

Live Chat Mon-Fri: 10:00 am - 12:00 am

Live Chat Weekend: 4:00 pm - 12:00 am

Find more contact information here.