Troubleshooting : Can't connect or pair

Short answer

Check if your speaker is connected to another device. If not, try pairing with your device again.

Check if the speaker is connected to another audio device

Emberton II can be connected to two Bluetooth audio devices at the same time. If a connected device is playing, the other device can not start playing until the first one is paused.

Pair your Emberton II speaker with your device again

  1. If your device was previously paired, remove the speaker from your list of Bluetooth devices.

  2. Push and hold the control knob for 2 seconds to turn on the speaker before setting it in pairing mode. You should be able to hear the Marshall customised startup sound.

  3. Push the Bluetooth button until the LED turns to slow red pulse.

  4. Activate Bluetooth on your audio device list and select Emberton II from your audio device's Bluetooth list.

Perform a factory reset

If the issue persists, perform a factory reset. This will return the speaker to its original settings, excluding any firmware updates.

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