Troubleshooting : The audio is distorted
Short answer
Lower the volume, either on your audio source or speaker. Try playing a different file or stream, and lower the bass and treble.
There are several likely causes of distorted audio. Try these tips to solve the issue:
Lower the volume on your audio source. Adjust the loudness by turning the volume up on the speaker instead.
If the audio stream or audio file is of poor quality, it can cause distorted audio. Try another audio file or music player.
Lower the volume on the speaker. Adjust the loudness by turning the volume up on your audio source.
Lower the bass and treble on the speaker. The default setting is level 5 (right in the middle). Anything above or below that will be exponentially higher or lower.
Search Support
Contact Us
Talk to us via contact form or Live Chat.
Live Chat Mon-Fri: 10.00 am - 0.00 am
Live Chat Weekend: 4.00 pm - 0.00 am