Troubleshooting : Erratic behaviour

Short answer

If your speaker behaves erratically, connect it to the Marshall Bluetooth app and check for firmware updates. If the issue persists, perform a factory reset.

The bluetooth button on top of a Willen speaker.
The bluetooth button on top of a Willen speaker.

If your Willen speaker is behaving erratically there are a few options you can try to solve it:

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