Troubleshooting : Bluetooth connection drops out
Short answer
Try moving the speaker and audio device closer to each other, or move the speaker further away from other electrical devices.
If your speaker’s Bluetooth connection drops out, there are several likely causes and troubleshooting options you can attempt:
Move the speaker and audio device closer to each other. They need to be within 10 metres and unobstructed by obstacles such as walls and doors.
Move the speaker further away from electrical devices that use the same frequency range. Such as microwave ovens, wireless network adapters and fluorescent lights.
Note:
A Bluetooth device could cause sound-related or technical faults, depending on use, in the following cases:
When some part of the body is in contact with the receiving/transmitting system for at the Bluetooth device or the Acton Bluetooth
Electrical variations due to obstacles in the form of walls, corners, etc…
Exposure to electrical disruptions from devices within the same frequency band, for example Medical equipment, microwave ovens and wireless networks
This wireless device may cause electrical disruptions during use.