Troubleshooting : There is a crackling sound

There can be several reasons why the speaker emits a crackling sound. Try these tips to solve the issue:

  • The most likely cause is that the amplifier has run out of power. Lower the volume on your audio device, and reduce both the volume and bass on your speaker.

  • The input signal from your audio device may be too loud. Lower the volume to below 80% on the audio device and adjust it by turning the volume up on the speaker instead.

  • Reset the Bluetooth connection:

    1. Remove the speaker from the Bluetooth list on your audio device.

    2. Restart both the speaker and your device.

    3. Pair them again.

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