Troubleshooting : The sound is distorted

Short answer

Adjust the volume on both your audio device and speaker to moderate levels. Try playing a different audio file or lower the bass and treble on your speaker.

There are several likely causes of distorted audio. Try these tips to solve the issue:

  • Lower the volume on your audio source. Adjust the loudness by turning the volume up on the speaker instead.

  • If the audio stream or audio file is of poor quality, it can cause distorted audio. Try another audio file or music player.

  • Lower the volume on the speaker. Adjust the loudness by turning the volume up on your audio source.

  • Lower the bass and treble on the speaker. The default setting is level 5 (right in the middle).

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