Troubleshooting : The speaker is not responding
If you are experiencing difficulty with your Stockwell II speaker not responding, the likely cause is that a software problem has occurred.
Turn the speaker off by turning the volume knob counter-clockwise until you hear a click.
Wait 15 seconds, then turn the speaker on again.
Push and hold the Bluetooth button for 6 seconds to reset the speaker to default settings.
Search Support
Contact Us
Talk to us via contact form or Live Chat.
Live Chat Mon-Fri: 10:00 a.m. - 0:00 a.m.
Live Chat Weekend: 4:00 p.m. - 0:00 a.m.
Find more contact information here.