Troubleshooting : Erratic behavior
Explore the below tips to correct the erratic behavior issues with Marshall Willen II speakers.
Cause: The speaker is not using the latest firmware version.
Action: Download the Marshall Bluetooth app and connect to the speaker and follow the in-app instructions to ensure that the speaker has the latest firmware version.
Cause: There is a software error.
Action: Perform a factory reset on Willen II.
Search Support
Contact Us
Talk to us via contact form or Live Chat.
Live Chat Mon-Fri: 10:00 a.m. - 0:00 a.m.
Live Chat Weekend: 4:00 p.m. - 0:00 a.m.
Find more contact information here.