Troubleshooting : Bluetooth connection drops out
Short answer
Move the speaker and audio device closer to each other, or move the speaker further away from electronic devices that use the same frequency range.


If the Bluetooth connection is dropping out, there are a few options you can try to solve the problem.
Move the speaker and audio device closer to each other, so that they are unobstructed by obstacles such as walls or doors.
Move the speaker further away from electrical devices that use the same frequency range. Such as microwave ovens, wireless network adapters and fluorescent lights.
Search Support
Contact Us
Talk to us via contact form or Live Chat.
Live Chat Mon-Fri: 10:00 am - 0:00 am
Live Chat Weekend: 4:00 pm - 0:00 am