Troubleshooting : No sound in one earbud

Short answer

Restart the earbuds by placing them in the case. Make sure they are charged. Clean the earbuds, or try performing a factory reset.

Minor III earbuds in an open charging case.

Try these troubleshooting tips:

  1. Put both earbuds back in the case, close the lid, and try again.

  2. Ensure that both the case and earbuds are charged.

  3. Clean the inner side of the earbuds and ensure there is no dust on the wear detect sensor. Use a soft, lint-free cloth, such as a lens cloth or microfiber towel. Then, put them back in the case, close the lid, and try again.

  4. If the issue persists, perform a factory reset.

Closeup of a Minor III earbud.

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