Troubleshooting : Speaker not responding

Learn how too troubleshoot when your Stanmore II Voice speaker isn't responding or functioning properly.

If your Stanmore II Voice speaker is not responding, there is a possibility of a software problem occurring.

To troubleshoot this, unplug the speaker mains plug from the wall socket, wait for 15 seconds, and then plug it in again.

You can also perform a factory reset.

NOTE: This will delete all user settings and after the factory reset, the speaker needs to be set up again.

Push and hold both the Source button and the play/ pause button for 7 seconds.

Search Support

Contact Us

Talk to us via contact form or Live Chat.

Live Chat Mon-Fri: 10:00 am - 12:00 am

Live Chat Weekend: 4:00 pm - 12:00 am

Find more contact information here.