Troubleshooting : The sound is distorted

There are several likely causes of distorted audio. Try these tips to solve the issue:

  • Lower the volume on your audio source. Adjust the loudness by turning the volume up on the speaker instead.

  • If the audio stream or audio file is of poor quality, it can cause distorted audio. Try another audio file or music player.

  • Lower the volume on the speaker. Adjust the loudness by turning the volume up on your audio source.

  • Lower the bass and treble on the speaker. The default setting is level 5 (right in the middle).

Search Support

Contact Us

Talk to us via contact form or Live Chat.

Live Chat Mon-Fri: 10:00 am - 0:00 am

Live Chat Weekend: 4:00 pm - 0:00 am

Find more contact information here.