Troubleshooting : Speaker not turning on

There can be several reasons why your speaker does not turn on. Try these options to solve the issue:

  • Unplug the speaker from the wall socket, wait for a full 15 seconds, then plug it in again.

  • Make sure that the mains lead is properly connected to the speaker and try connecting the speaker to a different wall socket.

  • Perform a factory reset. This will delete all user settings, and you'll need to set up the speaker again. Push and hold both the Source button and the Play/Pause button for 7 seconds to reset the speaker.

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