How to perform a factory reset

Short answer

This Major V earbuds guide covers the process to restore factory settings, ensuring the earbuds function correctly by clearing previous settings and connections.

If your headphones become erratic or unresponsive, follow these steps:

Push and hold the control knob for 10 seconds to restart the headphones. If the problem persists, perform a factory reset. This will delete all user settings and the headphones will need to be paired again.

  1. Remove MAJOR V, and MAJOR V [LE] if present, from your audio device’s Bluetooth list and the Marshall Bluetooth app.

  2. Push and hold both the control knob and the M-button for 10 seconds and release when the LED indicator turns purple.

  3. The headphones have returned to their factory settings and are ready to be paired.

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