Troubleshooting : The speaker does not turn on
Short answer
If your Stockwell II speaker won't turn on, the battery is likely discharged. Connect it to a USB-C lead and a power adapter. Contact support if issues persist.
Learn how to troubleshoot issues with your Stockwell II speaker not turning on.
If you are experiencing difficulty with your Stockwell II speaker not turning on, the likely cause is that the speaker battery is discharged.
Connect the USB-C lead to the Stockwell II and a USB power adapter.
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