Troubleshooting : There is a crackling sound

The most likely cause is that the amplifier has run out of power. Lower the volume on your audio device, and both the volume and bass on your speaker.

The input signal from your audio device may be too loud. Lower the volume to below 80% on the audio device and adjust it by turning the volume up on the speaker instead.

The Bluetooth signal may be unstable. Resolve this by removing the speaker from your list of Bluetooth connections on your audio device and then pairing it again.