Troubleshooting : Sound is dropping out or there is no sound
Learn how to troubleshoot sound issues with Major III Bluetooth headphones in this guide.
If you are having issues with sound quality or hearing no sound at all, there are a few troubleshooting tips we advise you try to resolve the issue:
Ensure that the headphone is switched on and connected to a sound source
Make sure the sound source is playing
Check to see that the sound source isn't on mute or in silent mode
Increase the volume levels - please approach with caution as not to incur any damage to your ears at full volume if the sound suddenly appears.
Move the devices (headphones and sound source) closer together
Remove any obstructions or move away from any interference
Search Support
Contact Us
Talk to us via contact form or Live Chat.
Live Chat Mon-Fri: 10:00 a.m. - 12:00 a.m.
Live Chat Weekend: 4:00 p.m. - 12:00 a.m.
Find more contact information here.