FAQ
Returns
Extended returns to 31st January
No stress. We always have a 30 day return policy, but we are now extending it so that you can return any presents or orders until the 31st of January, free of charge. The product must be in mint condition and packaged in their original box.
Use our order return form to start a return. Make sure you have your order number ready. If you are returning a product from an order that contains more than one product, please let us know which item you are returning. Our support team will get back to you with more information about the process going forward.
Read more in our Terms of purchase policy.
Search Support
Contact Us
Talk to us via contact form or Live Chat.
Live Chat Mon-Fri: 10:00 a.m. - 12:00 a.m.
Live Chat Weekend: 4:00 p.m. - 12:00 a.m.
Find more contact information here.