How to use the touch controls
Touch the left or right earbud to control your music, phone calls and more. The touch control behaviour can be customised in the app.
Tap to play/pause or receive/end a call.
Double tap to skip forward or end a call.
Triple tap to skip backward.
Long touch to toggle between noise cancelling, transparency and ANC off.
Search Support
Contact Us
Talk to us via contact form or Live Chat.
Live Chat Mon-Fri: 10:00 a.m. - 12:00 a.m.
Live Chat Weekend: 4:00 p.m. - 12:00 a.m.
Find more contact information here.