Troubleshooting : Erratic behavior
Short answer
Address erratic behavior in your Marshall Motif II A.N.C. headphones with this troubleshooting guide for quick and effective solutions.
Address erratic behavior in your Marshall Motif II A.N.C. headphones with this troubleshooting guide for quick and effective solutions.
| Problem | Cause | Action |
|---|---|---|
| Erratic behavior | The headphones are not using the latest firmware version. | Download the Marshall Bluetooth app and connect to the headphones. |
| Erratic behavior | There is a software error. | Perform a factory reset, see the section Resetting the headphones. |
Search Support
Contact Us
Talk to us via contact form or Live Chat.
Live Chat Mon-Fri: 10:00 a.m. - 12:00 a.m.
Live Chat Weekend: 4:00 p.m. - 12:00 a.m.
Find more contact information here.