Troubleshooting : Erratic Performance
There can be several reasons why Stanmore II Voice behaves erratically:
The most likely cause is interference from another electronic device. Move the speaker to another spot, or turn off and move the interfering electronic device.
You can also experience issues if the Bluetooth signal between your speaker and audio device is disturbed by walls, doors or corners. Move the speaker and audio device closer to each other, or remove any obstacles.
Note:
A Bluetooth device could cause audio-related or technical faults, depending on use, in the following cases:
When some part of the body is in contact with the receiving/transmitting system for the Bluetooth device or the Stanmore II Voice.
Electrical variations due to obstacles in the form of walls, corners etc…
Exposure to electrical disruptions from devices within the same frequency band, for example medical equipment, microwave overs and wireless networks.
The wireless device may cause electrical disruptions during use.
Search Support
Contact Us
Talk to us via contact form or Live Chat.
Live Chat Mon-Fri: 10:00 a.m. - 12:00 a.m.
Live Chat Weekend: 4:00 p.m. - 12:00 a.m.
Find more contact information here.