FAQ
Contact us
Visit our support centre for quick-start guides, manuals, and frequently asked questions about your product.
You can reach us through our live chat or contact form. We typically respond to contact form inquiries within 24 hours on weekdays and 48 hours on weekends and holidays.
Most of our support agents speak English, but we can also assist you in French, German, Spanish, and Swedish. For the fastest support, please use English.
Live chat opening hours
You can chat with our support agents during these hours:
Central European Time (CET)
Monday - Friday 12:00 PM to 2:00 AM Saturday - Sunday 6:00 PM to 2:00 AM
Pacific Standard Time (PST)
Monday - Friday 3:00 AM to 5:00 PM Saturday - Sunday 9:00 AM to 5:00 PM
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Contact Us
Talk to us via contact form or Live Chat.
Live Chat Mon-Fri: 10.00 am - 0.00 am
Live Chat Weekend: 4.00 pm - 0.00 am
Find more contact information here.