Troubleshooting : Resetting the Bluetooth Connection
Short answer
This article addresses how to resolve Bluetooth connection issues with the Stanmore II Voice by resetting the connection.
Learn how to resolve Bluetooth issues with your Stanmore II Voice by resetting the connection.
From time to time, it may be necessary to reset the Bluetooth connection between the Marshall Speaker and your device. For troubleshooting purposes, please turn off Bluetooth on your device that you are trying to use with the speaker and make sure that there are not any other devices connected to the speaker.
Complete the following steps to reset the Bluetooth connection:
Open the Bluetooth menu in the device that you are broadcasting the music from.
Forget (delete) the Stanmore II Voice Speaker from the list of Bluetooth devices stored in your device.
Power off both your device and the Marshall Speaker and then turn them back on.
Pair the Marshall speaker and your device.
If steps 1 through 4 are not successful, please check to make sure that your device is completely up-to-date with any possible software updates that are available. Once all updates are completed, repeat steps 1 through 4.