Troubleshooting : Can't connect or pair
Explore the below tips to fix pairing and connectivity issues with Marshall Willen II speakers.
Cause: Bluetooth is not enabled on your device (smartphone, tablet, computer).
Action: Activate Bluetooth on your playback device.
Cause: The speaker is not in pairing mode.
Action: Make sure that the speaker is turned on before setting it in pairing mode, see Pairing a new device.