Troubleshooting : Cannot connect or pair with a Bluetooth device

If your Acton II Voice speaker cannot connect or pair with a Bluetooth device, there are several likely causes and troubleshooting options you can attempt:

  1. Bluetooth is not enabled on your device (Smartphone, Tablet, Computer)

    • Activate Bluetooth on your device.

  2. There are already two devices connected to the speaker.

    • Disconnect one of the connected Bluetooth devices before connecting to the speaker.

  3. The speaker is not in pairing mode.

    • Push and hold the Bluetooth button for 3 seconds to make the speaker discoverable by the device.

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