Troubleshooting : Cannot connect or pair with a Bluetooth device
If your Acton II Voice speaker cannot connect or pair with a Bluetooth device, there are several likely causes and troubleshooting options you can attempt:
Bluetooth is not enabled on your device (Smartphone, Tablet, Computer)
Activate Bluetooth on your device.
There are already two devices connected to the speaker.
Disconnect one of the connected Bluetooth devices before connecting to the speaker.
The speaker is not in pairing mode.
Push and hold the Bluetooth button for 3 seconds to make the speaker discoverable by the device.