Troubleshooting: Can't connect or pair with a bluetooth device
Find troubleshooting tips for when your Marshall Emberton III speaker doesn't connect or pair in this guide.
| Problem | Cause | Action |
|---|---|---|
| Cannot connect or pair with a Bluetooth device | Bluetooth is not enabled on your device (smartphone, tablet, computer). | Activate Bluetooth on your playback device. |
| Cannot connect or pair with a Bluetooth device | The speaker is not in pairing mode. | Make sure that the speaker is turned on before setting it in pairing mode, see Pairing a new device. |