Troubleshooting : The sound is distorted
Short answer
Adjust the volume balance between your audio source and the speaker, check the quality of your audio file, and adjust the bass and treble settings to their default levels.
There are several likely causes of distorted audio. Try these tips to solve the issue:
Lower the volume on your audio source. Adjust the loudness by turning the volume up on the speaker instead.
If the audio stream or audio file is of poor quality, it can cause distorted audio. Try another audio file or music player.
Lower the volume on the speaker. Adjust the loudness by turning the volume up on your audio source.
Lower the bass and treble on the speaker. The default setting is level 5 (right in the middle).